Disclaimer of Liability - Legal Disclaimer – your responsibility when booking a service.

  1. Ioanna Serpanos provides psychic readings, mediumship, healing services and mentorship and these services are considered to educational, spiritual and for entertainment purposes only.

  2. Ioanna Serpanos is not liable for any direct, indirect, or incidental, consequential, or punitive damages arising from using her services available on this site or its content.

  3. Furthermore, Ioanna Serpanos does not warrant or represent that the service engaged will meet your requirements and makes no guarantees with regards to the quality, completeness and accuracy of her readings or outcomes taken by her clients as a result of her readings or healing services.

  4. All services provided by Ioanna Serpanos should NOT be used as a substitute for seeking professional care for the diagnosis and treatment of any health, medical and/or psychiatric disorders. Professional medical advice should be sought before making any health decisions.

  5. The services of Ioanna Serpanos are in no way to be used as a replacement for Professional Legal or Financial advice or any other professional advice.

  6. Ioanna Serpanos will not be held liable for loss of income, damages or emotional stress considered to be caused by providing a service to her clientele.

  7. Ioanna Serpanos will not be liable for the death or personal injury resulting from the negligence on our behalf, or for fraudulent misrepresentation.

  8. COPYRIGHT: All content included by Ioanna Serpanos, www.ioannaserpanos.com website, newsletter, articles, blogs, vlogs text, social media, images, graphics, logos, voice data and any other created content is the property of Ioanna Serpanos and is protected under Australian and international copyright laws.

  9. TRADEMARKS: logos, names and photographs contained within this site and all social media accounts are trademarks of Ioanna Serpanos and cannot be used in connection with any product, or service, nor used in any manner that discredits or defames Ioanna Serpanos.

 Terms & Conditions - all readings & healings

  1.  All visitors using this service must be 18 years or over.

  2. All appointments must be paid in FULL at time of your booking. Proof of purchase must be forwarded by email or messaged prior to your appointment.

  3. We will endeavour to accommodate your appointment request where possible, however due to the high demand for Ioanna’s services, if you do not respond to confirm your offered time slot within 24 hours then we will offer it to the next person on our wait list.

  4. CANCELLATIONS: all booked and paid for appointments are non-refundable. Any changes to your booking must be received 48 hours prior to your session time otherwise payment is forfeited. If you no longer wish to keep your appointment you can use your payment as a credit to be applied as a gift voucher ir used for another product or service including workshops or events. No monetary refund will be issued.

  5. NO SHOW: 100% of payment made will be forfeited.

  6. SATISFACTION GUARANTEE: If either party decides to end the appointment during the first 10 minutes of a session you will receive a full refund. If your session continues after the initial 10 minutes you are agreeing to the full service and no refund will be given.

  7. By booking a service with Ioanna Serpanos and using this site you are agreeing to the terms of service, privacy policy and legal disclaimer.

  8. By giving us your email address you agree to allow us to send you occasional marketing materials. We will never pass your details to another company.

  9. This website and all the contents in it are protected by copyright laws. No piece of content or information should be misused, reproduced or passed in any way without the permission of Ioanna Serpanos

Additional Terms & Conditions – workshops, courses & events

Bookings & Payments

  1. All workshops, courses, and event bookings must be paid in full at the time of registration unless otherwise stated.

  2. Payment confirms your place and acceptance of these Terms & Conditions.

Cancellations & Refunds

  1. Due to the limited spaces and preparation involved, all bookings are non-refundable and non-transferable unless cancelled by Ioanna Serpanos or her team.

  2. In the event you are unable to attend, you may request to transfer your place to another person by emailing us at least 48 hours in advance, pending approval.

  3. If an event is cancelled by Ioanna Serpanos due to unforeseen circumstances, a full refund or credit will be offered.

Digital Courses

  1. Access to digital courses (including Ignition Online Mediumship School) is for individual use only and may not be shared, copied, or distributed.

  2. Refunds are not provided for digital courses once access has been granted.

  3. Ioanna reserves the right to remove access to course content or community groups if a participant behaves in a manner deemed disruptive, disrespectful, or harmful to others.

Intellectual Property

  1. All course materials, recordings, and workshop content remain the intellectual property of Ioanna Serpanos and may not be reproduced, shared, or used for commercial purposes without written permission.

Disclaimer

  1. All spiritual development training, including mediumship and psychic development, is for educational and personal growth purposes only.

  2. Results are individual and not guaranteed. Development timelines and spiritual experiences vary from person to person.

  3. Participation in any course, workshop or event is at your own discretion and risk. Ioanna Serpanos is not liable for any decisions made as a result of attending.

Amazon Sales

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